At Kato Swim, we aim to deliver your items as quickly and efficiently as possible. We ship your items directly from our headquarters in Adelaide, Australia within 1 business day of purchase. If delays occur that our outside our control we will inform you through email and do our best to resolve the issue as quickly as possible.

Our Courier

We ship through Australia Post to offer a selection of postage services that suit your needs best. We offer flat rate Standard and Express postage Australia wide. We’ve provided a brief description of both services below:

Standard Shipping

Cost: $5
Estimated Delivery Timeframe: 3-5 working days
Loss / Damage Compensation: Upon request
Online Tracking: Limited

The Standard Parcel Post delivery service is Australia Post’s everyday domestic parcel and mail delivery service. Within metro areas of Adelaide or within the same city (Adelaide) delivery time can take up to 2 business days. Delivery times to Melbourne can take between 2-3 business days. Delivery times to Sydney and Canberra can take between 3-4 business days. All other deliveries within Australia can take between 5-6 days.

Express Shipping

Cost: $10
Estimated Delivery Timeframe: 1-2 working days
Loss / Damage Compensation: Upon request
Online Tracking: Yes

The Express Post delivery service offers fast parcel delivery services when sent through the Express Post network. This service offers next business day delivery between all capital cities (excluding Darwin and Perth CBD). For areas outside the Express Post network, delivery times can generally take between 1-2 business days. Once your order is processed, you will receive an email containing tracking number. You can use this number to track your order through the AustPost website: www.austpost.com.au/track

Do you offer free shipping?

Yes, on all orders over $100 we offer complimentary shipping. This will be automatically activated on your shopping cart the moment your order goes over $100.

Do we ship internationally?

Due to complicated duties and taxes for international orders, we currently do not ship outside Australia.