This policy applies to all information collected over the internet by Kato Swim. Kato Swim is deeply concerned about the issue of personal privacy, and where it must collect personal information in order to do business, will treat that information with the same care as we would like our own to be treated.
While you can peruse most of our web site without providing personal information, some non personal information may be collected automatically, including your ip address and geographical location. This information may be used in reports to analyse marketing reach, user interaction and effectiveness. This information is commonly collected by websites whether they disclose the fact or not. If you wish to research this kind of information gathering look in the first instance at http://www.google.com.au/analytics/
We provide you with the option of subscribing to our mailing list: If you decide to subscribe we will record your name and email address for the purpose of sending out the occasional newsletter or special offer. Emphasis on occasional. Expect to receive something 12-18 times a year. This information is used solely for this purpose and is not shared with any third party. Please note that subscribing to our mailing list is also an opt-in process through our checkout, by default any email address entered into the checkout form will not be used for our mailing list.
When you purchase a product from our online shop, you will be directed to through a secure third party payment gateway service. We do not store any credit card information. Credit Card data is never stored on our servers.
We use Paypal and eWay to handle credit card data. Both are PCI DSS Compliant Payment Gateways which is the industry standard for secure credit card parments. Credit card data is encrypted during this process and cannot be accessed by our Customer Care team.
Of necessity, when you make a purchase, we will collect your name, email and delivery information, together with a contact telephone number. This information will not be shared with any third party except as required to effect delivery.
We require the email address as a primary method of communication as it is ideal for quick delivery of invoices, updates and other information directly related to your orders. We do not use the email address entered in the checkout for any other purpose. You will not receive any advertisements to the email address entered in the checkout.
We do not currently require users to register in order to access or make purchases from our website, but reserve the right to do so in the future.
This policy is subject to change: when it is changed it will be published here.